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Switching to a meter makes saving money and water simple. Almost 90% of our customers already have a water meter, so they only ever pay for what they use and not a penny more.
On average customers that are on measured charges use 38% less water than those on fixed unmeasured charges – which means we need to take less from the environment to meet the demand for water across our region.
Explore the switching programme and how it will create a thriving future for our region here.
What if you change your mind?
If you find you’re not better off after moving to measured charges, you might be able to switch back to unmeasured rates.
Between now and April 2030 we’re moving all customers with a meter over to measured charges. Once our programme reaches your area and you have a meter fitted, you’ll move over to metered charges even if you’ve chosen to switch back to unmeasured rates previously.
Step 1 – We’ll call to arrange an appointment
Step 2 – Our team will check to see if a meter can be fitted
Step 3 – We’ll fit your meter and put you in control of what you use
You can also call us on 03457 919 155 to book your appointment, and It’s all completely free.