Our charges are reviewed annually and come into effect from 1st April each year. Please note that all charges published exclude VAT.  VAT will be added, if applicable, at the appropriate rate. 

General information 

You can find our charging information for the current financial year in our charging arrangements.  In our charges document library, you will also find our charging arrangements for previous years. Please note, our charges are updated annually on 1 April.  
We carefully consider the feedback from our charging consultations. As a result, our new Charging Arrangements aim to simplify our charging structure and pass on efficiencies we’ve identified for the benefit of our customers. 

Before you apply 

To get an idea of what your project may cost, you can use our free budget estimate calculator. Alternatively, we can do this for you, please contact us to request this and we will get an pre-application estimate to you. Please note that the budget estimates provided by our teams, or the free budget calculator, are for indicative purposes only and may be subject to change based on any new information found at application stage. 

Cost estimate validity 

In line with our charging arrangements, cost estimates are valid for six months from the date of issue, or until  31 March – whichever comes first.  To secure the estimated cost, all connection works must be completed by 31 March. Please note that payment alone does not guarantee the quoted price. The cost advice will remain valid either for the duration of 6 months or until the 31st March, whichever comes first.   

Should you require a requote after the 1st April, you will incur additional charges, including a requote and redesign fee along with any charges increase that comes into effect. 
Please be aware that your quote won't automatically update from 1st of April and will become invalid. If you choose to proceed after then, you’ll need to contact us to request a re-quote. We will complete any requote or resurvey within 28 calendar days of your request.