Getting in touch with Development Services

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Message last updated - Thursday 02^nd April 2026

Property List

Message last updated - Thursday 02^nd April 2026

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We’re always happy to help with any questions you have about your project. To find out how to get in touch, just click on the option below that best fits what you need.

General query

You can call us on 03456 066 087 any time between 8am and 5pm, Monday to Friday (not including Bank Holidays).

Water connections

You can call us on 03456 066 087 any time between 8am and 5pm, Monday to Friday (not including Bank Holidays).

Or you can email the team at connections@anglianwater.co.uk.

Drainage - sewer connections, buildovers or diversions

You can call us on 03456 066 087 any time between 8am and 5pm, Monday to Friday (not including Bank Holidays). Choose option 1 if you’re a homeowner or building up to 4 properties. Choose option 2 for anything else.

Or you can email the team at drainage@anglianwater.co.uk.

Payments

You can call us on 03456 066 087 (and choose option 3) any time between 8am and 5pm, Monday to Friday (not including Bank Holidays).

Or you can email the team at dsincome@anglianwater.co.uk.

Water Regulations

You can call us on 03456 066 087 (and choose option 4) any time between 8am and 5pm, Monday to Friday (not including Bank Holidays).

Or you can email the team at WaterRegulations@anglianwater.co.uk.

Planning and Capacity

You can call us on 03450 263 912 any time between 8am and 5pm, Monday to Friday (not including Bank Holidays).

Or you can email the team at planningliaison@anglianwater.co.uk.

New Appointments and Variations (NAVs)

You can call us on 03456 066 087 any time between 8am and 5pm, Monday to Friday (not including Bank Holidays).

Or you can email the team at NAVs@anglianwater.co.uk.

Self-Lay Providers (SLPs)

You can call us on 03456 066 087 any time between 8am and 5pm, Monday to Friday (not including Bank Holidays).

Or you can email the team at Self-Lay@anglianwater.co.uk.

Legal and telemetry

You can call us on 03456 066 087 any time between 8am and 5pm, Monday to Friday (not including Bank Holidays).

Or you can email the team at DevelopmentServices-LegalandTelemetry@anglianwater.co.uk.

Mains engineering

You can call us on 03456 066 087 any time between 8am and 5pm, Monday to Friday (not including Bank Holidays).

If you have a general query, you can email the team at DeveloperServices-WaterConstructionTeam@anglianwater.co.uk.

Because we look after a huge region, we also have specific teams looking after different areas. Here’s how to get in touch with a specific team:

If your project’s in the east of our region: DeveloperServices-MainsEast@anglianwater.co.uk.

If your project’s in the north of our region: DeveloperServices-MainsNorth@anglianwater.co.uk.

If your project’s in the west of our region: DeveloperServices-MainsNorth@anglianwater.co.uk

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