Before you apply 

To get an idea of what your project may cost, you can use our free budget estimate calculator. Alternatively, we can do this for you, please contact us to request this and we'll get an pre-application estimate to you. Please note that the budget estimates provided by our teams, or the free budget calculator, are for indicative purposes only and may be subject to change based on any new information found at application stage. 

Cost estimate validity 

In line with our charging arrangements, cost estimates are valid for six months from the date of issue, or until  31 March – whichever comes first.  To secure the estimated cost, all connection works must be completed by 31 March. Please note that payment alone does not guarantee the quoted price. The cost advice will remain valid either for the duration of 6 months or until the 31st March, whichever comes first.   

Should you require a requote after the 1st April, you'll incur additional charges.  Including a requote and redesign fee along with any charges increase that comes into effect. 
Please be aware that your quote won't automatically update from 1st of April and will become invalid. If you choose to proceed after then, you’ll need to contact us to request a re-quote. We will complete any requote or resurvey within 28 calendar days of your request. 

You can find out more about how we charge by visiting Our Charges page.

Please complete the 'New Water Connections' application form if you require:

• a new water supply to a previously unsupplied property (including commercial),
• a temporary supply for building purposes
• field supply ie for a water trough
• additional connections as part of a conversion.

Please complete the 'Replacement Connections' application form if:

• your existing connection is made out of lead
• you need to upsize or relocate the water supply for your property
• the existing water supply in your property is old and affecting water quality or pressure
• the existing property is demolished for a new property or properties to be developed
• the existing property is on a common shared supply
• the existing property is divided into flats or multiple properties. 

Before submitting your paper application to us, it's worth checking that we are the supplier for your project.